If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...

Salesforce Inc. is folding generative artificial intelligence capabilities into Anypoint Code Builder, an integration platform from its MuleSoft subsidiary, the company announced today. Citing its own ...

Salesforce aims to address critical challenges in AI deployment, including ensuring reliable performance and reducing operational risks. With Agentforce, the company is leveraging synthetic ...